(4.33 from 5)
A good friend and executive on the market, recently asked me if I could help him through some work issues he was having. He asked if I had heard of something called ‘Emotional Intelligence’. I had not heard of it, but had practiced it often.
He explained that since his promotion he had been having a hard time ‘getting along’ with his peers at the local head office, on the executive management team. He was used to a fast paced, fast decision, high success rate environment in his former division, and felt his new peers were from a slow paced, slow decision, bureaucratic environment. He felt the constant urge to blow up at them, and often did. Relations between them were straining and he was not feeling good about it.
Changing roles, or divisions, offices, regions or even companies, can be stressful for most people, especially in this market today. With the markets down, the pressure is on to perform. Job stability for anyone and everyone is going, and only those achieving desired results consistently, can feel deservedly secure.
This executive has a secure job because he is a top performer and is successfully leading the company’s largest commercial team. However, his uncontrollable urge to blow up at his colleagues, who run other divisions, although none less important than his own, was damaging his future career potential and path to move up higher in the company.
We discussed the heated board room examples and decided it best for him to try three things when on the verge of launching verbal assaults on others:
1. Excusing himself from the meeting for a quick walk around the office, to use the bathroom, or to get a drink of water.
2. Taking notes on the issues, but not responding to them until the next day.
3. Meditating in the meeting about something entirely different.
Delaying his typical combative initial response to his peers, gives him time to reflect on the problems he thinks he is identifying in them. The time reflecting will enable him to possibly rethink his position or way of handling his response to them, ideally with less emotion. The delayed reaction time may also enable him to see things from their viewpoint, not just his own.
We discussed the term emotional intelligence, which can be interpreted as handling your emotions intelligently, using the right emotions at the right time, and being strategic about how, when and where you exhibit your emotions. More formally, Emotional Intelligence, according to Wikipedia, describes ability, capacity, skill or a self-perceived ability, to identify, assess, and manage the emotions of one’s self, of others, and of groups.
Emotional Intelligence can be seen as one of the keys to success in business and life. If practiced correctly it can greatly improve important business and personal relationships and lead to a greater understanding and control of yourself and others. Learn to take the time to think intelligently before you react emotionally.
Tags : emotions, relations, взаимоотношения, интеллект, эмоции
Сенкс. Интересно, и вообще полезный у Вас блог
обновляйтеь чаще!
Читаю уже не первую неделю Ваш блог, узнаю много интересного. Спасибо Вам за Ваш труд!
Подписался на rss
Супер статья! Подписался на RSS, буду следить =)
Сенкс. Интересно, и вообще полезный у Вас блог
Интересный материал, спасибо!
Интересно
Почему на блоге так мало тем про кризис, Вас этот вопрос не волнует?
Почему на блоге так мало тем про кризис, Вас этот вопрос не волнует?
Супер статья! Подписался на RSS, буду следить =)
How soon will you update your blog? I’m interested in reading some more information on this issue.
Любопытно, а продолжение будет?
Аднажды в студеную осеннюю пору. Бродил Я по интернету. Наткнулся на пост. Понравилось очень! Респект выражаю! И даже в закладки себе добавляю!
Народ в таких случаях говорит - Ах, ах, а пособить нечем.
I can’t even image how it can work.
If you have emotions they should go somewhere or on to someone in the end of a the day.
I guess it is a matter of practise…
Thank you, it’s an interesting article. That’s what I am practicing for 1,5 years already, though sometimes it’s so difficult to resist thinking emotionally.
Интересная статья. Попробую использовать на практике предложенные рекомендации. Обычно в отношениях с близкими и родными тяжело сдерживать эмоции.